Terms and Conditions
All prices quoted are in Pounds Sterling. Price may be subject to change without notice, but we will always inform you of any price change prior to processing your order. Any pricing structures seen on our website may differ if your order requires express delivery or is bespoke in any way. This is because stock or delivery issues may cause an increase in price. You will be fully informed of your price before your order is confirmed.
All delivery is charged to a UK address. If you have requested delivery outside of the UK please note you will have to pay extra delivery at a later stage when we know the total cost.
We accept paypal and all major credit and debit cards. Orders will not be be processed until payment has cleared.
Once your payment has been received, we will send you a visual proof for you to check carefully and approve before we print. Once your visual proof has been approved we start processing the order immediately and although we try and accommodate cancellations, we can’t guarantee that we will complete them and you may be liable for the full order price.
Visual Layout Approval
It is much better is you send us a visual template to ensure speed of service and accuracy. We will send it to you if you can’t create it, and you are entitled to 2 revisions/changes Free Of Charge with your visual. Further changes may be charged up to £10 per revision. Once you have approved the visual layout your decision is final. Extra charges may be applied should you wish to make further changes to approved visuals.
You have already received a copy of our artwork guidelines. You agree that you have read and understood them and that the artwork supplied is in accordance with these guidelines. If you need any help just contact us. If the artwork files are not print ready and therefore do not match our guidelines we will try to recreate the artworks free of charge, or there may be a small charge. Artwork files that are not as per our guidelines may still be printed, but the quality of the print may be lower than we would like.
You accept full responsibility and confirm you have either provided print ready files, discussed this with us prior to payment, or are happy to pay a small charge, and also confirm that we will not be held responsible for sub quality print finishes that are caused as a result to sub quality non print ready artwork files.
You must state specific print sizes if required. Failure to do so will mean we will use our expertise, or print according to size limitations.
You must state Pantone Colour Specific References if they apply. Failure to do so will mean we will use our expertise to Best match on screen colours.
We will print the artwork you supply us. When uploading or emailing us any artwork you give We Brand You Ltd full consent to print the artwork or designs. You confirm that the artwork is yours to use, and/or free from copyright infringement. You accept full responsibility in the event of any copyright infringement.
Use of your Artwork & Visual
As part of our service we create Visual Mock Up’s of your printed or embroidered clothing to help you see how the finished products will look, for your approval prior to printing or embroidering.
It is your responsibility to check the visual proof thoroughly to ensure you are happy with the design layout and ensure there are no spelling or grammatical errors, and that colours and print sizes are accurate.
We will print as close to the visual layout as we can, so please ensure you check it properly. If you do not state specific print sizes or colour references we will use our experience to complete the order and you will accept this in full. Please note that sometimes the visual display on screen of the design or garment colour may differ slightly to the finished colours on the garments.
If the printed products are not as per the visual layout, or if there are any faults with the printing material or the garments, we will offer a full reprint without question. If our reprint or re-embroidery isn’t acceptable we can offer a full or partial refund depending on the nature of your specific circumstances and order.
Full refunds are only applicable if we have been given the opportunity to resolve a problem with an order.
Embroidery orders are subject to a 25-30% design variance from swatch approval to finished garments due to the variation is garment materials. When clients have problems with orders we go to the end of the world to remedy and try to make you happy.